I tell you what, this company has got it going on. I have never been a Sky customer before, but a couple of weeks ago we made a double leap to subscribe to Sky+ and it's like we've entered another world!

I love it that when I want to top up my wine or pop to the loo I can pause live TV, and that when Location Location Location is on one side and Rick Stein is on the other I can record both. I love it that I don't have to watch London Tonight and count the stabbings because the satellite has picked up where we actually live and sends us South East Today. In fact, if I wanted to pretend I was in Newcastle I could even tune in to North East Tonight.

And it was so easy. I signed up online, I chose a date for the install, three days later I received letters confirming the subscription and the install. The night before the install was planned, Bob, the engineer called to let me know we were his first call and he'd be there at 8.30am. Bob turned up, he was friendly and polite, he gave us a quick demo and we were away!

Last night I received a call from Sky to check that I was satisfied. I told them how impressed I was. Then, as if this magic TV wasn't enough, the nice lady told me about some of the extra features. Did I know that I can order a Dominoes pizza from my Sky box? Did I know that I can buy a lottery ticket from my Sky box? How cool is that?! Then I went exploring for games and there's a bazillion of them!

Great product and excellent customer service - what a refreshing change!

Labels: buying